Effective Date: 03/08/2026
Last Updated: 03/08/2026
TextBridge is operated by JR4 Consulting, Inc. ("JR4 Consulting," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use TextBridge, our websites, applications, messaging features, and related services (collectively, the "Services"). TextBridge is a business-use-only service designed to act as a communication bridge between SMS messages on a business customer’s phone system and email messages on that business customer’s servers or email systems.
By using the Services, you agree to the practices described in this Privacy Policy.
We may collect the following categories of information:
Name
Email address
Phone number
Account login information
Billing and payment details
Support requests and communications with us
Any content you submit through the Services
Because TextBridge involves message delivery and communication workflows, we may collect and process:
Sender and recipient phone numbers
Sender and recipient email addresses
Message metadata such as timestamps, delivery status, routing details, and associated account identifiers
Limited message content, only as needed to transmit, route, troubleshoot, secure, analyze, or improve the Services
TextBridge is not intended to store message bodies long term. We may temporarily process message content in transit and may retain limited identifiers, logs, or related metadata needed to correlate message streams, maintain system integrity, troubleshoot issues, prevent abuse, support AI-enabled features, or comply with legal obligations.
When you use the Services, we may automatically collect:
IP address
Browser type and device information
Operating system
Usage activity within the Services
Referring URLs
Log files and diagnostic data
Cookie and similar technology data
We may receive information from:
Payment processors
Identity verification or fraud prevention providers
Analytics providers
Communication providers and carriers
Integration partners you authorize
We may use information to:
Provide, operate, and maintain TextBridge
Create and manage accounts
Process payments and subscriptions
Route, send, receive, and support communications between SMS and email systems
Verify identity and prevent fraud, abuse, and unauthorized access
Respond to support requests and communicate with you
Monitor performance, debug issues, and improve the Services
Support AI-enabled or LLM-powered features, where offered
Enforce our Terms and other policies
Comply with legal obligations and carrier, platform, or regulatory requirements
If and to the extent applicable under laws such as the GDPR, we may process personal information based on:
Performance of a contract
Legitimate interests
Consent
Compliance with legal obligations
We do not sell your personal information. We may share information in the following circumstances:
We may share information with vendors and service providers who help us operate the Services, such as hosting providers, payment processors, analytics providers, customer support tools, email providers, messaging or telephony providers, and artificial intelligence or large language model providers.
For example, we may use Stripe to process payments and one or more third-party AI or LLM providers to power certain features.
Because TextBridge facilitates communications, we may share necessary information with telecom carriers, messaging platforms, email providers, and related infrastructure partners in order to deliver, route, verify, or support communications.
We may disclose information if required to do so by law or if we reasonably believe disclosure is necessary to:
Comply with legal process or government requests
Enforce our agreements and policies
Protect our rights, users, or the public
Detect, investigate, or prevent fraud, abuse, or security issues
We may share or transfer information in connection with a merger, acquisition, financing, sale of assets, or similar corporate transaction.
We may share information when you direct us to do so or when you authorize an integration or third-party connection.
We may use cookies, pixels, local storage, and similar technologies to:
Keep you logged in
Remember preferences
Measure usage and performance
Improve functionality
Support security and fraud prevention
You can control cookies through your browser settings, though disabling cookies may affect Service functionality.
We retain information for as long as reasonably necessary to:
Provide the Services
Maintain business and tax records
Comply with legal obligations
Resolve disputes
Enforce agreements
Support security, fraud prevention, and backup or recovery processes
TextBridge is designed so that message bodies are not stored long term in the ordinary course of business. However, we may retain limited logs, identifiers, metadata, support records, billing records, and temporary processing artifacts for operational, security, compliance, and troubleshooting purposes.
Retention periods may vary depending on the type of information and applicable legal or operational requirements.
We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Depending on where you live, you may have rights to:
Access personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request data portability
To exercise privacy rights, contact us using the information below. We may need to verify your identity before fulfilling certain requests.
TextBridge is intended for use in the United States. Our privacy practices are designed primarily around U.S. business operations and applicable U.S. laws. Depending on your state of residence, you may have certain rights regarding your personal information, including rights to access, correct, or delete certain information, subject to applicable exceptions.
We do not sell personal information and do not share personal information for cross-context behavioral advertising.
If you are a resident of a U.S. state that grants privacy rights, you may submit a request using the contact information below, and we will review and respond as required by applicable law.
TextBridge is intended for U.S. business use. If you access the Services from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States, where privacy and data protection laws may differ from those in your jurisdiction.
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we collected personal information from a child under 13 without appropriate consent, we will take steps to delete it.
The Services may link to or integrate with third-party services. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies separately.
If you provide a phone number or otherwise opt in to receive text messages from us or through the Services, you agree that we may send you service-related or other messages consistent with your consent and applicable law.
Message frequency may vary. Message and data rates may apply. You can opt out of non-essential text messages by following the instructions in the message, such as replying STOP, where applicable.
Because TextBridge is a business-use communication bridge, your use of TextBridge to send or route messages to others is your responsibility. You are responsible for obtaining any legally required consent, complying with carrier rules, and complying with all applicable laws relating to calls, text messages, email, and marketing communications.
If you enable AI- or LLM-powered features, you understand that message content or related communication data may be processed by third-party AI providers as necessary to provide those features, subject to our agreements with those providers and this Privacy Policy.
If you use TextBridge to route or transmit messages, you represent that you have the right to provide the contact information and content you submit through the Services. You are solely responsible for:
The legality of your messages
The contacts you upload or use
Any opt-in or consent required for messaging
Compliance with carrier, platform, anti-spam, consumer protection, and privacy laws
We may update this Privacy Policy from time to time. If we make material changes, we will update the Effective Date above and may provide additional notice where required. Your continued use of the Services after the updated Privacy Policy takes effect means the updated version applies.
If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us at:
JR4 Consulting, Inc.
Email: [email protected]
Website: https://textbridge.cc/
Mailing Address:
500 Westover Dr #31770
Sanford, NC 27330
TextBridge is a business-use-only service operated by JR4 Consulting, Inc. We collect account information, contact information, usage data, communication metadata, and limited message content as needed to operate, route, secure, and improve the service. TextBridge is not intended to store message bodies long term in the ordinary course of business. We may use service providers, including Stripe for payments and third-party AI providers for certain features. We do not sell personal information.
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